American cable telecommunications company Time Warner Cable Inc. announced late Wednesday, Jan. 6, that the company has been hacked, with up to 320,000 customers’ data potentially stolen.
The company does not yet know how the information was obtained since there is no evidence of a breach on its systems, but it believes the data was likely to have been stolen through malware or during phishing attacks. It is also possible that the customer information could have been stolen through data breaches of other companies that stored its customer information.
A spokesman for Time Warner Cable said the company was notified by the FBI that some of its customers’ email addresses and password information “may have been compromised.”
Time Warner is advising its customers about the hack in both emails and direct mail. The company is suggesting that customers change their email passwords.
As a precautionary measure, Time Warner Cable customers should immediately change their passwords, and avoid using the same passwords for multiple accounts.
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