Reports of sudden and severe battery drain and overheating issues have plagued Google’s Pixel smartphones in recent weeks. However, Google has identified the cause of these problems and successfully rectified them, according to a statement provided to 9to5Google.
In their statement, Google revealed that the issue’s root was a problem within their backend systems rather than any flaw in the devices themselves. After identifying the cause, the tech giant swiftly implemented a fix now being rolled out to all affected devices. The resolution does not require additional app or system updates, ensuring a seamless user experience.
According to Google’s description of the issue, a recent change to the Google App backend unintentionally triggered faster battery drainage on certain Android devices. As soon as the company became aware of the problem, they promptly released the fix. Users who have been experiencing abnormal battery drain and overheating should soon witness their devices returning to normal operation.
The problem predominantly affected users of Pixel 6 or 7 series smartphones. Those affected experienced alarming battery depletion rates, with their devices losing 20% of charge per hour. Additionally, the excessive heat generated by the devices became a cause for concern, as it raised questions about potential damage to vital components like CPUs and batteries.
Google’s swift response to the issue demonstrates their commitment to addressing user concerns promptly and effectively. By promptly identifying and resolving the problem within their backend systems, the company has shown its dedication to providing a smooth and reliable user experience. Pixel smartphone owners can now look forward to a return to normal device performance and optimal battery life.
As the fix is distributed to all affected devices, users can rest assured that their Pixel smartphones will soon operate as expected without experiencing the battery drain and overheating issues that have recently plagued them.